Privacy Policy

This is the website of ENGIE Resources LLC. Our address is 1990 Post Oak Boulevard, Suite 1900, Houston, Texas 77056. We can be reached via email at sernalegal@na.engie.com or by telephone at 888.644.1014. ENGIE is concerned about your right to privacy. When you visit our website, you can be assured that any information you share with us will be treated as confidential and will not be disclosed to any third parties not affiliated with ENGIE Resources.

For each visitor to any of our web pages, our web server automatically recognizes and collects the visitor's domain name, but generally not the email address. ENGIE collects the domain names and the email addresses, of those who communicate with us via email, as well as user-specific information on what pages you access or visit, and information volunteered by you, such as survey information and/or site registrations.

The information we collect is used to assess and track the viewing of the content of our web pages and is not shared for other purposes.

Cookies are files or pieces of information that may be stored in your computer's hard drive when you visit this or other websites. We store visitors' user-specific information on what web pages they access or visit, and we record past activity at a site in order to provide better service when visitors return to our website.

If you do not want to receive email from us in the future, please let us know by sending us an email at sernalegal@na.engie.com, calling us at the above telephone number, or writing to us at the above address, and telling us that you do not want to receive email from our company.

If you supply us with your mailing address online, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending us an email at the above address, calling us at the above telephone number, or writing to us at the above address.

If you supply us with your telephone number online, you may receive telephone contact from us with information regarding requests for information or pricing that you have placed online and new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us an email at the above address, calling us at the above telephone number, or writing to us at the above address.

ENGIE generally does not make email or postal addresses, telephone numbers, or other demographic information of those who access our website available to other organizations except our affiliates.

At this time, ENGIE does not partner with or have special relationships with any ad server companies. If ENGIE does enter into such a relationship in the future, we currently do not anticipate allowing them to use demographic information collected for purposes other than serving ads for ENGIE.

From time to time, ENGIE may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and where possible provide you with the ability to opt out of these new uses. Certain applications, for instance those that use cookies, do not lend themselves to an opt-out process, in which case your use of our website constitutes your permission to supply our third-party providers with information such as your IP address necessary to provide these applications.

You can set up your web browser to inform you when cookies are set or to prevent cookies from being set. If you are concerned about how your information is used, you should check back at our website periodically.

Upon written and verifiable request, ENGIE can provide website visitors with the information that we collect and maintain about them via this website. Visitors can inquire about access to this information by sending us an email at the above address, calling us at the above telephone number, or writing to us at the above address.

Upon written and verifiable request, ENGIE offers visitors the ability to have inaccuracies in the information that they have provided to us electronically via this site corrected. Visitors can have this information corrected by sending us an email at the above address, calling us at the above telephone number, or writing to us at the above address.

ENGIE uses industry-standard encryption technologies when transferring and receiving data to and from visitors to our website. If you feel that this website is not following its stated information policy, you may contact us by sending us an email at the above address, calling us at the above telephone number, or writing to us at the above address.