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COVID-19 Assistance for Texans

April 13, 2020

On March 26, the Public Utility Commission of Texas responded to Governor Abbott’s declaration of emergency to help those that have been impacted with their power, water and sewer bills across the state. “As our state takes appropriately aggressive measures to stem the tide of a disease with outsize potential to spread and harm our citizens, we must include provisions to assist families at increased risk of losing power, water and sewer service,” said Chairman DeAnne Walker. “This approach strikes the appropriate balance of providing immediate assistance to eligible residential customers experiencing COVID-19 related hardship while ensuring the long-term viability of our state’s competitive electricity market.” Any Texas residential customer that has faced unemployment or economic hardship caused by COVID-19 can apply for a deferred payment plan and avoid electricity disconnections.

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