Customer Satisfaction Results
February 01, 2021
Each year, ENGIE Resources measures its customer satisfaction scores in a survey of nearly 1,000 participants. Although 2020 was a challenge on several fronts, including work-from-home and a major customer care overhaul, we still managed to achieve an overall score of 84%.
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https://www.retently.com/blog/good-net-promoter-score/